FavoriteJim Rae (Xede Consulting Group) posted in Live AgentMay 9, 2021, 2:36 PMDoes anyone have any advise on how to set up live agent to leverage a response from a prechat form to drive skill based routing?Add a commentWrite a comment...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
