Hi, I'm planning the migration from Classic to Lightning Knowledge at the moment for my org and I'm going through the documentation. Salesforce recommends using a full-copy sandbox to test the migration but I only have a developer sandbox.
My question is, does Salesforce Support require you to carry out a test migration in a full-copy sandbox before they enable the migration tool in Production? Or would a developer sandbox be sufficient?
1 comment
@Aiden Kellegher - You are not required to do a test migration in a full copy Sandbox. Salesforce wants you to try things out since once you flip the switch from Classic Knowledge to Lightning Knowledge, you can't go back. So you will want to enable Lightning Knowledge in a Sandbox and see how it looks and works and make sure you are comfortable with things before you enable it in Production. Hope this helps!
