🐺🐺 [Picks from the Pack: Customer Success] January 15, 2021
NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.
FEATURED EVENT
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Release Readiness LIVE - January 29 - February 5
http://sforce.co/Spring21RRLReg
Register to join our product teams as they demo and discuss new features coming in Spring ‘21 across multiple clouds and products. Plus, there will be time to answer your burning questions live on the air.
💜 NEW SPRING ‘21 RESOURCES 💜
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-Release Overview Deck (ROD)
-Release Matrix
-Release Site
-Release In-a-Box
-Demo Videos/YouTube Playlist
Explore the release and let us know about your favorite features in the Treasure Hunt!
https://sforce.co/Spring21Treasure
More Virtual Events
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Learn about @* Salesforce Essentials * - join the community and sign up for workshops
B2C Commerce Unified Authentication and MFA Enablement Series:
1/26 @9am PT: Migrate Your Business Manager Users
2/9 @9am PT: B2C Commerce MFA: How to Set It Up and Enable Your Users
Recaps:
B2C Commerce MFA: Conducting a User Audit
Case Management Best Practices
DreamTX
COMMUNITY HIGHLIGHTS
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#TuesdayTips: Case Management Set Up
Work.com: Expert Tip Articles
New Admin Tips and latest from @Bhavin Patel
#Picks from the Pack - Customer Success #Picks from the Pack - Trailblazer Innovation
