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Groups* Salesforce Administrators *Callum North's Post
Callum North (North Lincolnshire Council) posted in * Salesforce Administrators *
Dec 10, 2020, 3:08 PM

Hi, 

 

Is there a way to deactivate a record type? whenever I try to deactivate it errors "This record type Transfer cannot be deactivated because the following profiles use this record type as default".

 

Profiles

Minimum Access - Salesforce

 

Thanks

2 comments
  1. Fabien SCHEID (Chambre de Commerce de Normandie)
    Dec 11, 2020, 9:26 AM

    hi Callum,

    first, you have to remove the default record type from all concerned profiles :

    object manager/ object / record Type / Page Layout Assignment/ edit assignment

    hope it helps!

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