Hi All, I am onboarding new org where I will be acting as a BA and need to submit a request for areas I want to review i.e. documenation? Does anyone have any suggestions as regards good questions to ask? Heres what I have so far;
Can we setup a shadowing session to understand your workflows.
Can we get access to your JIRA board
What known issues are you working with and what are the workarounds
Can we get a glossary or data dictionary list of your terms
Who are the key stakeholders who manage systems that integrate to Salesforce?
Do you have an org chart?
Hi @Stuart Edeal , I really liked it. I particularly enjoyed how you framed the role along similar lines to the approach needed by Architects. One area I underestimated - and you have since clarified - is the Strategic Analysis question or understanding the Business Goal first and tackle the more technical questions later.
For me, I will also be focusing on Stakeholder Relationships and as we are still in the initial phase of building that trust to ensure a smooth transition of the business domain.