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Hi All, I am onboarding new org where I will be acting as a BA and need to submit a request for areas I want to review i.e. documenation? Does anyone have any suggestions as regards good questions to ask? Heres what I have so far;

Can we setup a shadowing session to understand your workflows.

Can we get access to your JIRA board

What known issues are you working with and what are the workarounds

Can we get a glossary or data dictionary list of your terms

Who are the key stakeholders who manage systems that integrate to Salesforce?

Do you have an org chart?

11 comments
  1. Nov 16, 2020, 5:41 PM
    Hi @Stuart Edeal

    , I really liked it. I particularly enjoyed how you framed the role along similar lines to the approach needed by Architects. One area I underestimated - and you have since clarified - is the Strategic Analysis question or understanding the Business Goal first and tackle the more technical questions later.

    For me, I will also be focusing on Stakeholder Relationships and as we are still in the initial phase of building that trust to ensure a smooth transition of the business domain.

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