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Does anyone have any specific resources on setting up the new Pardot email builder. I already use Connected Campaigns but I have the last few weeks been furiously updating to Lightning App, HML and CMS to prepare for the capability. Monday I went to Setup > Pardot > Email Setup but I cannot seem to pick my public Channel in the backend despite setting one up in CMS workspace. I also added the permissions to my profile already but despite seeing the 2 tabs (Email Templates and Email Content) I am still shown the old template builder. Any ideas where I am going wrong here or have any other resources as I can't find a trail nor much online to help. Thanks!

4 comments
  1. Oct 23, 2020, 2:12 AM
    Thanks @Kylie Yancey I had some great help from the wonderful Pardot community and worked out our issue is we need to set up a brand new domain with CDN enabled with the help of IT. Once this is done, go into the channel and enable the domain there too. The documentation is thin on the ground here but support mentioned it was being worked on which should help others. Anyone can DM me if having same issue and needs help here too as happy to give advice if they are stuck as I was. Thanks
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