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Is it possible to integrate a bot with Pardot, so that the information Pardot knows about a visitor is passed to the bot so the bot can use it for a more personalized interaction? e.g. Refer to the visitor by name, or recognize what product line they are interested in. 

5 comments
  1. Aug 2, 2021, 3:00 PM

    I'm interested in any best practices here as well. Would love to see our Einstein Bots / Live Agent chat and Pardot become more integrated. 

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