I'm excited to announce that the “Health Cloud Utilization Management” Trailhead module is available!

The creator: @Shirley Thomas, thank you for all your hard work.

Scope: 2 units containing detailed information on how to streamline utilization management business processes for better member care management.

Background: Loads of research and valuable insights from the cross-functional teams and our partners formed the basis of this module

Expected Result: Rich learning experience and a fun way to understand how to set up the feature, help partner enablement and increase customer adoption.

Star Contributors: Without you all, this module wouldn't be possible:

• @Tina Woodall (from Coastal Cloud) for her inputs, review and help in bridging the knowledge gap.
• @Zach Bacon for always being there and leading in the right direction.
• @Ajay M S for giving a quick demo and patiently clearing doubts.
• @Ted Kuster for the peer review edits that took care of all the “not neededs” and the “good to haves”.
• @Alice Pope for being the editor for Shirley's second module as well. A special thank you for getting this out this week :).
• @Anna Sims and @Elise O'Keefe for their expert eye that caught even the minutest of “hey, wait a minutes”.
• @Brian Zhang for the quickest “slam dunk” with the graphic.
• @Ruby Castro for the badge art. So many elements in one badge graphic!
• @Tara Stephens  for putting the module through the alpha test. Thank you for the great suggestions and the encouragement :).
• @Kemi Le for the quick turnaround with the beta testing.
• @Alekhya Sen Gupta for helping sort out the expected teething troubles with Trailmaker.

Note: You can find this module in the Deliver Great Patient Care with Health Cloud trail also.

What’s Next:

We request you to promote this module and attempt the quizzes to gain 200 points!

Congratulations to all of you and a big THANK YOU!