Survey language issues. When I added a French language translation to my survey I ran into the following issues.
- The survey does not default to a language, as the language checkbox on a contact record is not used in displaying a survey in a specific language. My thought is 98% would default to English and other those with the checkbox would have to select French in my example. Currently if you select a language, then it always prompts all users to pick a language.
- Language picker default language error, which my admin logged an issue on: https://trailblazer.salesforce.com/issues_view?id=a1p4V000001Yq19QAC. Specifically, if you pick French the survey stays in French if you go back and try and select the English version. .
- Once you add a language you can't remove the language. You have to create a new (clone) the survey and use the new survey you just created.
Any insights or suggestions to these issues?
4 comments
@Medha Mishra We went with Qualtrics for all our survey needs and are extremely pleased with our choice. None of the former challenges exist.