Hi, we use Salesforce as a CRM and Service Cloud to track direct services to our non-profit clients. The only interaction the general public has with us through Salesforce is with Live Agent which is on our separate non-Salesforce website, and SMS Magic.
We do have a "resource lookup" on our website, www.vanetwork.org, that pulls its data from our Salesforce instance.
Will any of this be affected by the updates?
Thanks!
-Kate
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