FavoriteLeo Daley (UKG (Ultimate Kronos Group)) posted in Reports & Dashboards (Originally posted by Jonathan Stringer)Jun 14, 2020, 3:21 PMJonathan StringerI would love to get some better reporting for knowledge base articles. I know that the information is available - since it is used in the Customer 360 component to display whether a specific contact has viewed a KB. I would love to be be able to run reports on contacts and accounts that viewed which kbs. #WorkingSafelyTogether!Add a commentWrite a comment...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Jonathan StringerI would love to get some better reporting for knowledge base articles. I know that the information is available - since it is used in the Customer 360 component to display whether a specific contact has viewed a KB. I would love to be be able to run reports on contacts and accounts that viewed which kbs. #WorkingSafelyTogether!
