🎉 Join us in celebrating our position LEADER in Magic Quadrant for CRM CEC 🎉

For the 12th consecutive year, Salesforce Service Cloud has been named the Leader in the Gartner Magic Quadrant for the CRM Customer Engagement Center. We are recognized for our global presence, market impact and vision to transform customer service, as well as new Voice services and extensible platform add-ons. We are best placed in the Leader quadrant, and continue to outpace the market in the ability to execute and completeness of vision for the CRM Customer Engagement Center.

Thank you to YOU, our customers, who use our innovative products to give top-notch service.

➡️ ➡️ ➡️ READ THE REPORT: https://sfdc.co/GartnerMQCEC2020

To be considered, Salesforce went through a rigorous application process that included completion of a Service Cloud product evaluation questionnaire, executive briefing, recorded demos, product deep dives and customers references. This recognition is a true testament to the success of our customers and demonstrates the market’s demand for our innovative, platform-based solution that empowers customers to deliver intelligent and personalized customer experiences.