Hi, any idea how to remove Leads from showing up in the search after they have been converted? It seems the only option I'm finding is to delete the lead record, which doesn't seem like a best practice. Thanks in advance!
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Hello @Jessica Galeazzi Note that the Lead appears under "Recent Items". So this is not an actual search result being returned, but rather a reminder that you have recently worked with a Lead, which had that name.
Also keep in mind that having the "View and Edit Converted Leads" system permission could cause a converted Lead to keep showing up in your search results.
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