๐บ๐บ[Picks from the Pack: Customer Success] ๐บ๐บApril 10, 2020
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๐จ COVID-19 GLOBAL RESPONSE ๐จ
Salesforce experts are ready to support you and your business during this challenging time through our webinars, office hours, and other free virtual events.
FEATURED WEBINARS
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How to Set up a Remote Call Center Fast
Tuesday 4/14 @10am PT
https://attendee.gotowebinar.com/rt/3385010779474434829?source=PicksPack
Enabling a Thriving Remote Workforce for Employees and Managers
Tuesday 4/14 @4pm PT | Wednesday 4/15 9am AEST
https://attendee.gotowebinar.com/rt/2096950499723293196?source=PicksPack
Also coming up next week:
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B2C Commerce Effective Content and Campaign Strategies to Drive Your Business
Wednesday, 4/15 @10am PT
https://register.gotowebinar.com/register/4457596466778199554?source=PicksPack
Crisis Management and How Salesforce uses our platforms for incident management
Thursday 4/16 @10:30am PT
https://attendee.gotowebinar.com/rt/7510602707283058955?source=PicksPack
Latest Covid-19 Resources
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-Webinar Recap: How Salesforce Transitioned Our Global Support Organization to WFH in 16 Days, featuring EVP Jim Roth
-NEW SBA Lending Solution Community
-New Series: Ask a Financial Services Expert, Ask a HLS Expert
To get the latest information on available resources, please visit our COVID-19 Support page. https://sfdc.co/Covid19Support
COMMUNITY HIGHLIGHTS
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-Marketing CloudCast: Leading through Change, episode 2: Reimagine Events into Digital Experiences
-Admin Release Countdown: Get Ready for Summer โ20
-Customer Experience eBook
@Michael O'Connor @Cristina Moscoso @Mia Velasco @Jacinta Burke