Hey all!
Quick Question (I couldn't find the answer to this in Documentation. After the Lightning Knowledge Migration is 100% complete, what would a user see in Classic in regards to Knowledge? Is Classic Knowledge still there? Is it gone? Still there, but read only?
Thanks!
Roy
3 comments
Custom File attachment fields do not show up in Classic, so existing attached files will only be accessible in LEX after migration. These files appear in the Related List in LEX. Most knowledge functionality will remain the same in Classic, but you will notice the Article Type filter is gone from the Classic Knowledge search options and is NOT replaced by the Article Record Type. This is functionality that you simply lose. Also note that some of your reports may need rebuilding to use the new Knowledge object AND that if you have been using field tracking for anything, you must turn this back on after migration (since it must be disabled prior).
