Skip to main content

I want to invite all the user group members in Indy to join the 'Adaptive Software User Group, Indy'!

 

I am a Salesforce Administrator Intern for Bosma (presently), who just so happens to be Legally Blind. I've been a member of the majority of the Indy User Groups since joining the Trailblazer Community and have attended quite a few meetings around town; meeting so many wonderful people. I love that there is a group for just about any part of Salesforce here in Indy, however, we are lacking one group that would benefit many in the Salesforce Ecosystem.

 

I decided to create this group because a Blind or Visually Impaired User could work for any company here in town and knowing how to accommodate a JAWS, ZoomText, Fusion, or NVDA user could prove difficult not knowing the adaptive software and how they interact with Salesforce. Having Blind/VI users in your org is, of course wonderful, but can also require your admins to tailor profiles, views, and layouts to specific users. Issues will also arise in Salesforce when updates occur with the Salesforce Platform, adaptive software, and web browser. Visual Impairment is a spectrum so your approach to inclusion will need of vary for the users as well. People have different amounts of vision, skill sets, and Salesforce knowledge making this a very interesting topic for all.

 

Here in town, Bosma has offered several Salesforce Administrator training classes to Blind and Visually Impaired people for over a year now. I was in the inaugural BosmaForce Class, last summer, and became the first to obtain my ADM201 Certification immediately following the class. While I am still on the lookout for a permanent role as a Salesforce Administrator, I want to give back to the ecosystem by adding this group for everyone to learn and adapt to having Blind and Visually Impaired Users in your Orgs.

 

Post any articles, tips, news, tricks, updates, troubleshooting, and questions related to adaptive software in this group. This is starting off as just an online user group at the moment, until I can gain members and a sponsor. My goal would be to have quarterly, in-person meetings around town. 

 

Thank you so much for your time reading this post and I look forward to having you in this group!

3 comments
  1. Nov 20, 2019, 3:43 PM
    @Michael Weber

    Thanks so much for joining this new group and offering assistance! Since I'm just getting this group started, sharing that it exists is the first task.

    I plan on posting tips or sharing articles in here weekly that can aid users, admin, and/or developers. I feel the biggest issues any Blind/VI Salesforce user faces in Salesforce is being the only one in an org/company, especially when issues arise. Often a user needs help and the Salesforce team doesn't know how to help because of lack of adaptive software knowledge. I want to help bridge the gaps.

    Along with that thought, Bosma has been training people to become Salesforce Administrators a few times a year, here in Indy since my class last summer. That means that there will be more Blind/VI users/admins in the ecosystem than most any where else.

    I've had a few conversations with Admins and Developers at user group meetings this past year, while networking, who are immediately impressed with my ability to learn and do everything they can do with Salesforce, but they are very curious how it works. I've even been asked to be a presenter at meetings to demo 'a day in the life as a Blind admin'. While that would be great for the few that come to the meeting I would present at, I wanted to share on a larger scale as well.

    Hopefully with this group I can help break down barriers about Blindness and show that I/we can be valuable members of any Salesforce team with just a few modifications and adaptive software.

0/9000