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Groups* Sell Smarter with Salesforce Inbox *Shannon Resch's Post
Shannon Resch (Bedrock (Shinola/Filson)) posted in * Sell Smarter with Salesforce Inbox *
Mar 8, 2019, 2:21 PM

I have a user that would like to relate emails to the BCC: recipients in her email sends. Is this possible?

 

When you are looking at the email and click on the little cloud to Log to Salesforce, it is only showing the To and CC recipients as Suggested Records. The Settings don't say anything about including BCC recipients so I'm wondering if this is a limitation?

 

Thanks!

4 comments
  1. Siva Tharun
    Jun 8, 2020, 5:25 PM
    Hi @Shannon Resch

    Can they send from a list view within Inbox instead? Thinking maybe they could have a list of Contacts ready but it would be individual sends at once so the people don't see each others' email addresses.

    Can you tell us more about the List view within Inbox?

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