Hello,
I just wanted to confirm this 'Known Issue' regarding push notifications not being sent to FSL Mobile App Users.Our techs used to be notified that they were assigned an appointment and if anything changed regarding the scheduling time or description of the appointment.
(Currently this is affecting my company and our Field Technicians)
If anyone else is having this issue, do you have a suggested work around?
I noticed that if we use Chatter and @mention the Assigned Resource, they at least receive an email, but again, no notification, but this is not ideal.