Hello Friends,
Does anybody know a configuration or trick to open the survey directly post ending chat?
We are facing an issue with Snap-Ins, our stakeholders want to get to mandatorily Post End Chat Survey. However, on ending chat it's giving the option to either End Chat or Give Feedback.
Thanks
Nikhil Sharma
+61475512235
7 comments
@yuval rinot at this time you would need to create a site or visualforce page that will redirect the user to the dynamically generated URL. See this page for a list of variables that can be passed from the chat to the VF page
https://developer.salesforce.com/docs/atlas.en-us.live_agent_dev.meta/live_agent_dev/live_agent_post_chat_page_code_sample.htm
