Hi,
I have activated deterministic encryption and am testing the "filtering" capabilities. This is in a brand new dev org, so no previous encryption was enabled.
I know only = and != (equals and not equals) will work, and that text filtering is case sensitive, but it seems that it DOES NOT work with existing values. For example, I have enabled deterministic encryption on the Lead Email field. If I try and do an export, I can now see the "email" as a field to base my condition on (that is not the case when using probabilistic encryption), but when I use = email@email.com it does not find the record that I know exists. If I then edit/save that record then it finds it.
It seems to ONLY work for new records inserted, or existing records saved since the encryption was enabled.
Is there a step I am missing to get it to work for all existing values where the records has not been edited? If not, this seems like a huge flaw.
NOTE: I have tested with Email, Name and Phone fields and NONE of them work for finding existing values.
Thanks, Laurie