Salesforce recently announced the upcoming retirement of the Computer Telephony Integration (CTI) Toolkit in their Spring '17 release and recommends customers migrate to Open CTI: https://help.salesforce.com/apex/HTViewSolution?id=000233625. InGenius has you covered! If you're using a legacy CTI application that doesn't support Open CTI, we're offering an expedited transition program if you sign up before February 28. Contact us for details at sales@ingenius.com.
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