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Contact Center SFDC Integrations

Joshua Peck's Post

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Joshua Peck (AMC Technology) posted in Contact Center SFDC Integrations (Originally posted by Joshua Peck)

Aug 19, 2016, 3:58 PM

Want to find out what one customer says about Salesforce and why CTI is one of the top changes they made to their agent experience that agents have received the most value from? Listen to our webinar from yesterday and find out how they went from a 10% log ratio to almost 70% in less than 2 years - http://marketing.amctechnology.com/acton/form/3146/00e8:d-0001/1/-/-/-/-/index.htm

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Contact Center SFDC Integrations

Discussions and Expertise on the best Contact Center technology that integrates with Salesforce.com. Within Contact Centers, for example, CRM integration helps agents personalize calls using CTI screen pops and more. Identify callers by unique attributes, like phone number, and display information, such as the caller’s name, on the agent’s screen before the call connects. With Out-of-box integration for Salesforce.com.

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