#Salesforcecommunity토론 중인 항목 23개

Hi @Swati Malkar

 Yes, Salesforce Spiff provides an Archive User option, but it is different from permanently deleting a user.

If a user has already been uploaded and added to Spiff, you can archive them by following these steps:

1. Go to Admin → Users in Salesforce Spiff.
2. Open the user’s profile.
3. Click Edit.
4. Deselect Make this user visible.
5. Confirm Archive User and save.

After archiving:

• The user will no longer appear as an active user in the regular Users page.
• Data syncing is automatically disabled.
• Existing statements and historical records are retained.
• The user cannot be assigned to new teams or plans.

If the user is synced from Salesforce or another external source, you should also review the source system and syncing settings.

Important: Archiving hides the user from active management, but it does not permanently delete their historical data. For complete permanent deletion, check your organization's Spiff data-retention policies and available Salesforce support options.

Reference: Archive and Unarchive User Accounts

Hope this helps! 😊  

If you find this response helpful, please mark it as the Accepted Answer, as it may also help other Trailblazers facing a similar issue. 😊  

@Nancy MagalhaesOne limitation I’d consider is the underlying data model: the native Relationship Map is primarily account/contact relationship-focused, so a true side-by-side “customer org + our internal org” hierarchy is difficult to maintain dynamically.

If this is a recurring sales use case, I’d model the internal stakeholders and customer contacts as related records with an explicit relationship type (Decision Maker, Executive Sponsor, Account Owner, etc.), then surface those relationships through a custom LWC. That would keep the visualization data-driven instead of relying on manually added cards, while still keeping everything inside Salesforce.

Hey Bhagyavan, 

This is an internal server error on Salesforce's own infrastructure (the message itself confirms "

support team has been notified"), not something wrong with your account setup or browser. 

Since this happened right after login on a specific home page, try: 

- Wait a few minutes and refresh, transient internal errors often clear on retry 

- Try navigating directly to Setup or a different tab (like an object list view) instead of the Home page, if that works, the issue may be specific to a component on your Home page (like a broken dashboard or custom Lightning component) 

- Clear browser cache or try incognito, rules out a stale cached page state 

- If it persists across all pages/browsers, log a case with Salesforce Support and include the Error ID: 605878076-277435 (-652286695), that ID lets their support team pull the exact server-side log for your issue 

Since the org is on a Developer Edition-style domain (

), if this is a Trailhead Playground, spinning up a fresh one may be faster than waiting on a support case. 

Reference:

Hi Trailblazers! 🙌  

I am currently available for freelance / contract opportunities as a Salesforce QA Consultant / QA Lead.

I have 11+ years of experience in Software Testing with strong expertise in Salesforce QA, Automation, API Testing, and End-to-End CRM validation.

My experience includes Salesforce Service Cloud, Sales Cloud, CPQ, Revenue Cloud, Data Cloud, Experience Cloud, Marketing Cloud, and AI-based Salesforce features like Einstein and Agentforce. I have worked extensively on functional testing, integration testing, regression testing, system testing, and UAT support.

I also have strong experience in API testing using Postman and SoapUI, database testing using SQL, and ETL testing using tools like Informatica. For automation, I have worked with Selenium WebDriver, Java, TestNG, and Cucumber frameworks. I have experience working in Agile/Scrum environments with CI/CD tools like Git and CircleCI, along with defect management tools like JIRA, Confluence, and QMetry.

My Salesforce skills include Service Cloud (Case Management, Omni-Channel, SLAs, Knowledge Base), Sales Cloud (Lead, Opportunity, Forecasting), CPQ (Pricing, Bundles, Quote-to-Cash, Approval Workflows), Revenue Cloud (Billing, Contracts, Subscription Management), Experience Cloud (Communities, Portals), Marketing Cloud (Automation Studio, Journey Builder), and Data Cloud (Data Integration, Identity Resolution, Segmentation). I also have exposure to Salesforce AI features including Einstein Copilot, Agentforce, and generative AI validation testing.

I have led a QA team of 4 members and have strong experience in test strategy, requirement analysis, risk-based testing, and ensuring high-quality releases in enterprise Salesforce implementations.

I am open to remote freelance or contract opportunities. If anyone has relevant requirements, feel free to connect with me.

Linkedin -