Technology & Community Support Specialist — Part-Time, Remote ($42K/yr)
ITNAmerica®, the national nonprofit transportation network for older adults, is hiring a part-time (24 hrs/week), fully remote Technology & Community Support Specialist to support our Salesforce-based platform, ITNRides.
You'll:
- Provide Salesforce/ITNRides support to internal staff and community partner sites
- Provide customer support to end users
- Partner with our CTO on new feature specs and testing
- Troubleshoot issues, write up Jira tickets, and help drive fixes
- Build reports/list views and clean up data
- Write user documentation for Salesforce and ITNRides
You bring:
- Comfort with Salesforce or a similar CRM (preferred, not required)
- Experience with UX/UI/UAT preferred
- Strong troubleshooting instincts and attention to detail
- Clear communication with both technical and non-technical users
- Ability to work independently in a remote, part-time role
- Must be eligible to work in the US
Benefits include paid vacation, sick leave, holidays, and disability coverage. Mission-driven work supporting community transportation nationwide.
Interested? Please send your resume and cover letter to ITJobs #Job Postings #Nonprofit