+400 points
Module
Service Cloud Basics
Supercharge your agents with omni-channel tools and an intelligent service platform.
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tags
~40 mins
Get to Know the Service Cloud Platform
~10 mins
Incomplete
Resolve Cases Faster
~10 mins
Incomplete
Deliver Omnichannel Service
~10 mins
Incomplete
Learn About the Salesforce Platform Advantage
~10 mins
Incomplete
~40 mins
Available on these trails
Grow Faster with CRM
Empower Managers and Agents with Service Cloud
Go Digital Fast with the Salesforce Customer 360
Learn B2B Product Fundamentals
