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Programmatic Instructions in Agentforce
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Programmatic Instructions in Agentforce

Use variables, conditional instructions, and filters to enforce business rules for agents.

Start
+300 points
Intermediate
Administrator
~25 mins
+300 points
Intermediate
Administrator
~25 mins
Give Your Agent More Information with Flows, Actions, and Permissions
~5 mins
Incomplete
Use Conditional Logic to Send the Right Prompt for Each Context
~10 mins
Incomplete
Enforce Business Rules with Variables and Action Filters
~10 mins
Incomplete

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