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+500 points
Module
Journey Mapping
Improve your solution design by mapping how customers experience your product or service.
Add to Favorites
Add to Trailmix
~30 mins
Add Journey Mapping to Your Solution Toolbox
~5 mins
Incomplete
Define Intention and Audience
~5 mins
Incomplete
Start Your Journey Map
~10 mins
Incomplete
Run a Journey Mapping Workshop
~5 mins
Incomplete
Craft Your Journey Map
~5 mins
Incomplete
~30 mins
Available on these trails
Adopt a Designer's Mindset
Build Soft Skills to Succeed as a Salesforce Partner
