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Build Soft Skills to Succeed as a Salesforce Partner
Trail

Build Soft Skills to Succeed as a Salesforce Partner

Develop the soft skills you need to lead Salesforce implementation projects.

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This Trail may include content that is only available in English. Learn More
+2,600 points
Foundational
Designer
~3 hrs 15 mins

Build Soft Skills to Succeed as a Salesforce Partner

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Define a problem that requires fresh thinking and scope your innovation project.

+300 Points
~45 mins
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Discover how design can help build better relationships with customers and communities.

+300 Points
~20 mins
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Improve your solution design by mapping how customers experience your product or service.

+500 Points
~30 mins
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Increase efficiency and alignment by mapping processes.

+400 Points
~30 mins
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Learn how architecture diagrams help you create connected customer experiences.

+100 Points
~5 mins
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Discover two workflows that Salesforce teams use for agile development.

+500 Points
~30 mins
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Get your sales reps using Salesforce to succeed.

+500 Points
~35 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More

Skills

  • Quality Assurance and Control
  • Critical Thinking and Problem Solving
  • Collaboration
  • General Sales Practices
  • Client Support
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  • Quality Assurance and Control
  • Critical Thinking and Problem Solving
  • Collaboration
  • General Sales Practices
  • Client Support
  • System Design and Implementation
  • Business Operations
  • Employee Training
  • Process Improvement and Optimization
  • Agile Software Development
  • Process Engineering
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Products

  • Agentforce 360 Platform
  • Agentforce Sales

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