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Trail

Build Soft Skills to Succeed as a Salesforce Partner

Develop the soft skills you need to lead Salesforce implementation projects.

Start
+3,100 points
Intermediate
Consultant
~4 hrs 5 mins
+3,100 points
Intermediate
Consultant
~4 hrs 5 mins
+300 points
Module

Innovation Project Definition

Define a problem that requires fresh thinking and scope your innovation project.

~45 mins
+300 points
Module

Relationship Design

Discover how design can help build better relationships with customers and communities.

~20 mins
+500 points
Module

Journey Mapping

Improve your solution design by mapping how customers experience your product or service.

~30 mins
+400 points
Module

Business Process Mapping

Increase efficiency and alignment by mapping processes.

~30 mins
+100 points
Module

Salesforce Architecture Diagrams: Quick Look

Learn how architecture diagrams help you create connected customer experiences.

~5 mins
+500 points
Module

Scrum and Kanban at Salesforce

Discover two workflows that Salesforce teams use for agile development.

~30 mins
+500 points
Module

Salesforce DevOps with Copado

Learn Copado’s take on how DevOps helps you deliver innovation faster with less risk.

~50 mins
~4 hrs 5 mins