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Solve Complex Challenges as a Salesforce Admin
Trail

Solve Complex Challenges as a Salesforce Admin

The Salesforce Administrator can take on different roles depending on the situation. Learn the skills—from design to software development—that will help you achieve your goals.

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Skills you will gain

Complete the Trail to build your expertise. Learn More
  • System Design and Implementation
  • App Development and Engineering Practices
  • Data Integration
  • Community and Social Work
  • Research and Discovery
  • Show More
  • System Design and Implementation
  • App Development and Engineering Practices
  • Data Integration
  • Community and Social Work
  • Research and Discovery
  • Communication
  • Personal Success
  • Process Improvement and Optimization
  • Business Solutions
  • Programming Languages
  • General Sales Practices
  • Marketing Strategy and Techniques
  • Self-Development
  • Configuration Management
  • Scheduling
  • Project Management
  • Customer Communication
  • Client Support
  • Data Management
  • Data Analysis
  • Data Visualization
  • Quality Assurance and Control
  • Critical Thinking and Problem Solving
  • Collaboration
  • Product Development
  • Business Strategy
  • Agile Software Development
  • Business Intelligence
  • Process Engineering
  • Business Operations
  • Query Languages
  • Employee Training
  • Mobile Development
  • Show Less

Products

  • Salesforce Platform
  • AppExchange
This Trail may include content that is only available in English. Learn More
+13,800 points
Advanced
Administrator
17 hrs 55 mins

Adopt a Designer's Mindset

Take a designer's approach to building apps on Salesforce.

Module

Discover how design can help build better relationships with customers and communities.

+300 Points
~20 mins
Module

Learn how organizations can use values to drive their design and build processes.

+300 Points
~20 mins
Module

Improve your solution design by mapping how customers experience your product or service.

+500 Points
~30 mins
Module

Extend the power of Salesforce with apps and services from AppExchange.

+900 Points
~55 mins
Module

Find solutions for your business and learn how to install them in your org.

+800 Points
~45 mins

Manage Your Projects as a Salesforce Admin

Add project management skills to your admin toolkit.

Module

Learn from Walden University how project management methodologies are put into practices.

+400 Points
~40 mins
Module

Learn from Walden University how to manage scope, schedule, and risk in your projects.

+400 Points
~40 mins
Module

Discover how Salesforce became agile and revolutionized product development.

+300 Points
~20 mins
Module

Increase efficiency and alignment by mapping processes.

+400 Points
~30 mins
Module

Discover two workflows that Salesforce teams use for agile development.

+500 Points
~30 mins
Module

Develop a rollout strategy to help your company do more with the Salesforce mobile app.

+700 Points
~2 hrs 5 mins

Complete the Admin Superset

Maintain trust and solve complex business challenges as a seasoned Salesforce administrator.

Superbadge

Complete the capstone assessment to earn the Admin Super Set.

~1 hr •
Mark as Complete

Learn Essential Software Development Skills for Admins

As you build and maintain apps, you’re sure to come across more complex situations and challenges. Learn coding essentials to ensure you're ready.

Module

Learn the fundamentals of the Apex programming language.

+500 Points
~55 mins
Module

Enhance your Salesforce data with Apex classes, objects, DML, sets, and loops.

+800 Points
~40 mins
Module

Create SOQL Queries to get data from your Salesforce org.

+1,300 Points
~1 hr 10 mins
Module

Connect an external service to Salesforce and invoke methods based on that service.

+200 Points
~25 mins
Project

Build a flow that uses external services.

+300 Points
~50 mins

Study for the Administrator Certification Exam

Get ready for the administrator certification exam with interactive study tools.

Module

Use scenarios and interactive flashcards to study for the admin certification exam.

+300 Points
~15 mins
Module

Use scenarios and interactive flashcards to study for the admin certification exam.

+300 Points
~35 mins
Module

Use scenarios and interactive flashcards to study for the admin certification exam.

+200 Points
~30 mins

Get Job Ready

Prepare for opportunities in the Salesforce ecosystem.

Module

Build a career plan and learn how to land a job in the Salesforce ecosystem.

+400 Points
~35 mins
Module

See how the Trailblazer Community helps you learn, connect, and get inspired.

+200 Points
~15 mins
Module

Use storytelling to make your meetings, communications, and presentations more compelling.

+500 Points
~1 hr 15 mins
Project

Create a personal web site to showcase your accomplishments and Salesforce skills.

+400 Points
~1 hr
Module

Craft a standout resume that helps you land your dream job.

+400 Points
~25 mins
Module

Prepare for your interview through research and practice.

+500 Points
~30 mins

About this Trail

Solve the greatest challenges for a Salesforce Admin. You’ll learn how to build apps with design in mind, manage projects with ease, tackle implementation challenges, and explore coding essentials. In this trail, you gain skills in communication, client support, data analysis, agile software development, scheduling, product development, process engineering, and more.

Woohoo!

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Solve Complex Challenges as a Salesforce Admin
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