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Set Up Salesforce Knowledge
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Set Up Salesforce Knowledge

Create, customize, and manage your knowledge base.

Start
+600 points
Intermediate
Customer Service Professional
~1 hr 15 mins
+600 points
Intermediate
Customer Service Professional
~1 hr 15 mins
~1 hr 15 mins

Skills you will gain

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Skills

  • Configuration Management
  • System Design and Implementation
  • Customer Service

Products

  • Agentforce Service

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