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Set Up Salesforce Knowledge
Project

Set Up Salesforce Knowledge

Create, customize, and manage your knowledge base.

Start
+600 points
Foundational
Customer Service Professional
~1 hr 15 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Configuration Management
  • System Design and Implementation
  • Customer Service

Products

  • Service Cloud
+600 points
Foundational
Customer Service Professional
~1 hr 15 mins
~1 hr 15 mins

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.