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Swarming on Cases
Module

Swarming on Cases

Assemble an expert team to solve customer problems quickly with swarming.

Start
+200 points
Foundational
Customer Service Professional
~35 mins

Skills you will gain

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  • Business Operations
  • Customer Service
  • Collaboration

Products

  • Service Cloud
  • Slack
+200 points
Foundational
Customer Service Professional
~35 mins
~35 mins

Available on the following trail

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