Skip to main content TDX registration is open! Save $600 for a limited time and join the must-attend event to experience what's next and learn how to build it.
Swarming on Cases
Badge

Swarming on Cases

Assemble an expert team to solve customer problems quickly with swarming.

Start
+200 points
Foundational
Customer Service Professional
~35 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Business Operations
  • Customer Service
  • Collaboration

Products

  • Agentforce Service
  • Slack
+200 points
Foundational
Customer Service Professional
~35 mins
~35 mins

Available on the following trail

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.