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Agentforce Service for Slack
Trail

Agentforce Service for Slack

Improve customer service using Agentforce Service and Slack

Start
This Trail may include content that is only available in English. Learn More
+800 points
Foundational
Customer Service Professional
~1 hr 35 mins

Agentforce Service for Slack

+800 Points
~1 hr 35 mins • 3 Steps
Badge
Slack for Service

Resolve cases faster and delight customers with Slack.

+200 Points
~20 mins
Badge
Slack Swarming

Assemble an expert team to solve customer problems quickly with swarming.

+200 Points
~25 mins
Badge
Customer Service Incident Management Basics

Track and resolve widespread service disruptions quickly.

+400 Points
~50 mins

Skills you will gain

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Skills

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