+800 points
Trail
Service Cloud for Slack
Improve customer service using Service Cloud and Slack
~2 hrs 5 mins
hideHide 2 Units
+200 points
~35 mins
showShow 2 Units
+400 points
Module
Customer Service Incident Management Basics
Track and resolve widespread service disruptions quickly.
~1 hr 5 mins
showShow 4 Units
~2 hrs 5 mins