Skip to main content Take our 5-minute Community Survey. Open now through November 30. Click here to participate.
Einstein Article Recommendations for Service
Module

Einstein Article Recommendations for Service

Recommend articles to service agents in real time with Einstein Article Recommendations.

Start
+300 points
Foundational
Customer Service Professional
~15 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Automation
  • Business Intelligence

Products

  • Einstein
  • Service Cloud
+300 points
Foundational
Customer Service Professional
~15 mins
~15 mins

Available on these trails

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.