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Agents for Customer Engagement at Scale
Module

Agents for Customer Engagement at Scale

Learn how the Agentforce SDR agent can meet your specific business needs.

Start
+1,500 points
Intermediate
Sales Professional
~1 hr 25 mins

Skills you will gain

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  • Artificial Intelligence
  • Sales Management
  • General Sales Practices
  • Prospecting and Qualification
  • AI Agents

Products

  • Sales Cloud
  • Agentforce Builder
  • Agentforce
+1,500 points
Intermediate
Sales Professional
~1 hr 25 mins
~1 hr 25 mins

Available on the following trail

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