Marketing Communications | Salesforce Trailblazer Community

2019年2月4日 01:14

Hi. Is there a way to automatically add UTM codes to email links? Or do we need to do it manually. Also, any reasons not to add them to Pardot emails?

Thank you!

8 个回答

Bree McRae
2025年3月31日 16:25
The Chrome Extension was removed...

Is there any new functionality in Pardot for manually appending UTMs to email links?
Most MAPs, such as HubSpot, etc, have this baked into their account settings. Why is this not an out-of-the box option in Pardot by now? DEVs: Pardot support and product updates need a major step up to support your clients...

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2022年2月17日 20:55

Email template for "Acknowledge Now" for donations

I created and then updated my email template. When I use the preview button in the template and send it to myself it works great...when I go and add a new donation to a contact it sends the old email...anyone know the fix for this?

4 个回答

Beverly Harvey (Veronica's Voice)
2022年2月24日 14:11
This issue was resolved by another support person. Thank you.

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2019年4月18日 03:24

we have activated email bounce management in NPSP. A donor email id is incorrect. when he makes payment, an email which goes to him bounce back, but when we see the report of contact, there the mail bounce back details is null for that contact. The payment object does not have the email bounce back date and email bounce back reason fields. i have a few queries

1) is the mail bounce back date and email bounce back reason fields different for contact and payment object

2) when the email bounced back which originated from the payment object, then why its not reflecting the mail bounce back details.

3 个回答

Cori O'Brien (Salesforce)
2019年4月22日 21:50
@SURENDAR AGARWAL Right, ok. As that is not functionality from the NPSP (it's a Salesforce core feature), you might have better luck troubleshooting it in the Trailblazer Community, or you can open a case with Salesforce.com support.

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2020年1月16日 21:00

What does "The element 'meta' is not allowed" error message mean when I attempt to save a new enhanced letterhead?

I'm attempting to create a new Enhanced Letterhead. For context, within the format of it, I've inserted (2) images and (2) instant merge fields and I've utilized information in the header and footer sections. When I click the Save button, I get the error message "The element 'meta' is not allowed" that reflects just below the end of the header section.

14 个回答

Hub Automation User
2020年1月16日 21:00
@Nonprofit Success Pack

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2020年2月11日 22:39

Anyone have experience with MassMailer?

We're looking at MassMailer.io, and just curious if anyone has been using/used it and could provide a little bit more feedback.

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Jillian Adkins (Dialed In Data)
2020年2月11日 22:40
@Nonprofit App Advice and Reviews #Marketing Communications #Mass Email

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2019年12月26日 17:25

Pardot and Constant Contact

I do understand that Pardot is a great product and it is a Salesforce product.

Currently we are using Constant Contact for Marketing and Communications.

We are in the initial stages of SF implementation process. I am trying to decide on the reasons to switch to Pardot and reasons to stick with Constant Contact.

Could you please share your experiences.

Thank you!

14 个回答

Denise Amisial
2019年12月30日 18:43
@Courtney Bethem Phillips Our email needs are more focused on organization relationships rather than Households/donors. But all of our Contacts live in Households and are related to those other Accounts via the affiliation/junction object. So although Pardot can look at the Household data easily (1 level removed from the Contact), the data we'd want to segment on/include in merges is actually 2 levels away. We've found workarounds, but it wasn't something we had anticipated at the time.

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2019年5月22日 08:02

Can PDF s be added to the e-mails for autoresponder?

I'd like to attache a pdf brochure to donors when they receive a receipt from our autoresponder . can PDFs be uploaded and sent automatically with the receipt?

thanks

1 个回答

Lizzy Roberts (Salesforce.org)
2019年5月22日 17:08
@Mina Haim are you using #Pardot or anything like that for #Marketing Communications?

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2019年5月12日 19:15

How do I change the right side text margin to match with the letterhead margin on my email template for mass communications?

I'm trying to use Salesforce to send emails to large groups.

3 个回答

Lizzy Roberts (Salesforce.org)
2019年5月13日 20:54
#Email #Marketing Communications #Email Templates

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2019年4月22日 13:58

Bounce management and Automatic Replies

I am wondering how mass email bounce management works when a recipient has an Automatic Reply set up while they are out of the office. When sending a mass email, I typically receive a few out of office responses but the last mass email I sent I received some automatic replies that came from the Bounce Forwarder. I looked at a report of bounced emails and didn't see any from this mass email. Why would I get notified about some automatic replies via the Bounce Forwarder and not others? And how do I confirm that the recipients ultimately received the email? Thank you!