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#Subscription Product0 discussing

Hia, 

I want to be able to give free months as part of creating a quote. So, a year long subscription product, but 2 free months given. What's the best way to do this?

1 comment
  1. Mar 22, 2021, 8:14 PM

    You have 2 options:

    Option 1: Create a Free Month Product. User selects this product and updates the start and end dates. If the Contract begins 4/1, the start date of the free product will be 4/1 and the end date of the free product will be 5/31. The paid product start date will be then 6/1 and the end date will be the contract end date. The problem with this is that the user will not be able to amend the contract prior to the paid contract start date of 6/1. Option 2: Create a discounted product. The price of this discounted product will take in account the discount spread over the life of the contract. For example, if you want to take $200 off and the contract is 36 months, reduce the price of the product by $5.56. Then populate the Renewal product field on the Product with the full price product. This option would not work for Evergreen since there is no renewals.

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hey Folks

 

I see that the List price on the opportunity product always gets its value from the latest list price for the subscription product from the related price-book ( we don't use any discount schedules etc.). 

 

is there a way that list price on oppty product can be overridden  to reflect a custom list price for that product for that specific quote/quote line? 

 

any thoughts/ideas?

1 comment
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Any help would be greatly appreciated!

 

We have a challenge with Percent of Total products. What settings do we need in order to get a product that was originally PoT to renew with uplift based on what the customer actually paid and not recalculate based off list? We are using MDQ.

 

We sell perpetual license software as a one-time purchase. Our subscription product is annual maintenance, priced as percent of total, typically 20% of the software cost. The software and maintenance are bundled. 

 

Maintenance can be discounted. Imagine that the software is $1M and so the annual maintenance should be $200k. We might discount it heavily (Ex. down to $50k). On renewals, the maintenance SKU keeps going back to the list price and does not respect the customer’s current price.

 

Here is what we want:

 

Original 3-year opportunity:

  • Year 1 Maintenance = $50k ($200 list discounted)
  • Year 2 Maintenance w/ 10% uplift = $55k
  • Year 3 Maintenance w/ 10% uplift = $60,500
  • [All of this works fine.]

 

Our Accounts are set to Contracts Based Renewal Method. We set Uplift Percentage at the Contract level. Year 4 desired behavior is to have the system bring in Year 4 (Segment 1 of the renewal MDQ opportunity) as $66,550 (10% more than Segment 3).

 

We have read all the documentation here: https://help.salesforce.com/articleView?id=cpq_percent_of_total.htm&type=5

We have played around with Percent of Total Base and other fields to no avail.

 

I have also searched and read everything related to "Percent of Total" in this community.

 

Thank you!

1 comment
  1. Mar 18, 2020, 4:07 PM

    Amy--

    Unfortunately you're not going to find an answer you like here. The uplifting being done within your initial Quote's various yearly segments is separate from the uplifting that can be done across renewals. Pricing for Percent of Total products does not respect any defined "Renewal Uplift %"--it is always a value calculated as a percentage of a particular base/total.

    The simplest "fix" would be to display the full price of the product for the most recent segment in the Quote Line Editor (probably a formula field added to the QL drawer) and let users apply negative discounts to achieve the uplift. Outside of that, you'd need to define custom Price Rules or use a Quote Calculator Plugin to automate this. Lots of other things could come into play here, like whether a rep might ever add additional perpetual licenses upon renew that need to be included in the calculation.

    The functionality behaves the way it does for a reason, although I know it caught me and many others before as a bit of a surprise.

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Hi All, 

 

I have a subscription product which i need to configure in the system. For example:

Product A: 

One time fee : 500$

Maintenance Fee: 20% of one time (i.e 20% of 500$)

Monthly fee: 50$

How can i configure in CPQ. Please advise

Thanks,

Sowmya

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When CPQ generates a Renewal on a Subscription Product set to Renewable but the product becomes deactivated it seems to bring it over to the Renewal.  This makes sense to me as grandfathered products and all that jazz but the use case we have is that products that are deactivated might no longer be sold or can even be sold so we don't want them to move over to the renewal or the renewal quote.  I couldn't find much on this in the CPQ doc but maybe I missed it, would love to hear any input or napkin solutions.

1 comment
  1. Jan 14, 2020, 7:12 PM
    If you are deactivating a product and do not want to grandfather it in for renewals, you should do a mass update of relevant subscription records to set a termination date, then it will not renew even for customers who have it under contract.
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Hi,

We have a customer invoice requirement where Invoices will be sent in the following pattern

 

Eg: Invoice to be generated for 3 year (Subscription Product)

1st Invoice sent on the Date of Order Activation.

2nd Invoice sent after 14th Month.

3rd Invoice would be sent after 12 months.

 

Do you have any thoughts on this requirements?

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