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#Load Times1 discussing

Hi Everyone,  

 

I have one user that has reported a variety of issues in Salesforce starting Monday of this week. We're in a large org and only this one user appears to be experiencing these issues. I'd consider the user to be a super user so they are very familiar with how things should function.  

 

  • Various components on the page are loading at different speeds - doesn't seem to be object and/or record type specific and it could be in the layout, quick actions, the Activity feed, etc. 
  • Search isn't working for lookup fields. 
  • The Save button isn't available on some records when they are open to edit - and if the Save button isn't available, the user then gets a popup asking if they want to save changes when they leave the page. This is very random, they can open 3 records of the same type and 2 will have the Save button while the 3rd doesn't

 

What We've Tried:

  • Happens in both Chrome and Edge (but Chrome seems worse) - we've confirmed we both have the same version of Chrome.
  • It doesn't appear to be wifi related - they're not having issues with other apps or tools.
  • They've restarted their router.
  • They've restarted their computer multiple times. 

Any idea what's causing this, or better yet, how to solve it? 

 

Thanks! 

 

 

#Save  #Load Times  #Lookup Relationships

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A slow website can cost you big time! Even just a few seconds can dramatically reduce your conversion rate, your Google ranking and hurt your bottom line.  The WP Help shows you what you can do to improve load times for your Wordpress site. 

How to improve WordPress Website Load Time for Faster Performance

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Hi, We are currently taking an SEO hit because of load times on our site. We used a tool and found that the Pardot code is a big culprit. Does anyone know how to improve this?

1 comment
  1. Apr 16, 2019, 7:29 PM
    Hey @Cortney Lassetter - we rarely see that Pardot code contributes to any significant load time issues. Can you confirm if this is still an issue or was it a temporary problem now resolved? If you still need help here, you might try logging a support ticket so they can take a closer look under the hood. But my guess is that it's *most likely* some other culprit behind the slower load times. I think Google Search Console might have some good tools available to investigate this but not sure. If you want to open a Pardot support ticket, feel free to do so here: https://help.salesforce.com/articleView?id=workcom_contact_support.htm&type=5
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