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Admins with Disabilities

A group for SFDC Admins to collaborate regarding challenges encountered due to disabilities. I am starting this group due to mobility issues and want to share and get feedback from others on navigating around at various SFDC events, particularly Dreamforce.

📣 Calling all Trailblazers 📣

 

Ready to become career-ready by earning your first Salesforce certification? If this sounds interesting, read on 👀 .

 

We are delighted to announce 2 Career Cohorts, proudly sponsored by Deloitte Digital and in cooperation with Salesforce’s Women’s Network and Abilityforce —— Blaze Women in Tech for Ireland & UK-based female-identifying applicants *and* Inclusive Innovators (Talent with Disabilities) for folks based in Ireland, the UK, Germany, France, Italy. 🌍

 

🚀 This FREE program aims to get you career-ready, ultimately setting you up for success in landing your first role in the Salesforce ecosystem.

 

The program is set to begin in late September, so APPLY TODAY or share with someone you think would be interested👇

 

https://forms.gle/WmMEV6JT1Dujea628

 

Thank you! 🙏 

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Hi all! I'm blind. My degree is in computer science and I still code on a hobby/freelance basis. But I ended up in tech sales. I need to get out of sales ASAP. I'm 48% done with "Build Your Admin Career on Salesforce" trail. Plan to complete "Beginner Admin" and "Intermediate Admin" trails after that. My question is Are there additional trails I should complete before sitting for the exam?

Also, my long-term plan is to start out as admin and then transition into Salesforce Developer since I already have pretty extensive programming knowledge. I feel like it should be a prety seamless transition once I master the platform from the admin side of things. If anyone here has notes or advice for planning a career trajectory from admin to developer, I'd also love to hear from you.

Thanks in advance!

I am working on the Trailhead project on building a portfolio on experience site. 

I use the NVDA screen reader. I am not able to drag the rich content editor component to the column 1 position when editing a page. I have tried the mouse routing commands to drag and drop with NVDA but it is not working for me.

 

Does anyone have any suggestions?

 

Thank you for your time.

2 answers
  1. Aug 15, 2024, 9:34 AM

    Hi Jazmin,

    Unfortunately the only approach I have found to add components to the page is by using NVDA and simulated drag-and-drop from the components section. Basically you pull up the Components panel, then enter focus mode to find the component you want to add, move the mouse pointer on top of the component you're focused on, then I first do a simulated left click followed by left click hold. Then exit focus mode, and while in browse mode go to Column 1, move your mouse pointer there, and then release the left click. If you have to properly position components between other ones, you'll have a frustrating time. Once the components are on the page, you can configure their properties easily by also using the Page Structure panel, but actually getting the components to the page is going to be a challenge.

    Best,

    Ertay

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📣 Workforce Navigators Mentorship Program is Accepting Mentee Applications!📣

Salesforce's Office of Accessibility is proud to offer the Workforce Navigators Mentorship Program, a dedicated initiative for people with disabilities searching for guidance and support in navigating their careers.

As a mentee, you'll benefit from personalized mentorship tailored to your specific career goals, valuable insights and advice from seasoned professionals, and the opportunity to expand your professional network.

This structured program can accelerate your career growth by allowing you to learn from others' experiences and expertise. If you're a person with a disability exploring roles within the Salesforce ecosystem, working towards Salesforce certification, or already certified, this virtual program may be for you.

Apply Today! Take advantage of this opportunity to boost your career.  Applications are open until August 30, 2024.

Visit https://workforcenavigators.salesforce.com/mentorship/ to learn more.

1 comment
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As a Vvisually impared WFN I have a question about adding a product to an exsisting opportunity.  As I understand I shuld be going to the Relation tab and adding price book and products from there.  I only am seing 3 tabs activity, details and chatter am I missing someting here or do I need to add this tab and if so how is that done?  Appreciate your help and assistance in advance.

 

Ed

2 answers
  1. Jul 10, 2024, 3:27 PM

    Thank you for getting back my apology for the missing information.  WFN is Work Force Navigator so I am working to gain my admin cert.  Yes I am using a screen reader NVDA and working in a playground .  I am going to take a second look with the information you have provided, should I have additional questions I will follow up. Thank you again.

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6 answers
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Hello I am a Trailblazer and I am hoping I can get some guidance in creating a dependent pick list using a screen reader.  I am typically a Fusion /JAWS user and have also tried using NVDA without success. The unit I am working on is Modify your Data Model | Trailhead Screen Reader Instructions the directions are as follows:

Setup>Object Manager>Opportunity>Fields & Relations  >field dependency button>New select stage as the controlling and delivery status as the dependency field.  Other than challenges finding Opportuniy in the list (this could be a user issue unfamiliar with NVDA) these parts go well.  The issue I am having is selecting the 4 variables initially I can see the variables I need to select after clicking on the header of the column I need all but one of the variablities become hidden and not selectable.

 

Here are my questions are there any suggestions on navigating this table of variabilities and prevent the table from condencing so allll options are still available.

 

I hope this is clear and someone has had this problem and has found a work around.  Thank you all for your assistance in advance.

 

Ed 

2 comments
  1. May 14, 2024, 4:29 PM

    Thank you for your reply and assistance is greatly appreciated. I will review the link and details provided and take another try.

    Best Regards,

    Ed Henselder

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Hello everyone, I hope you are well?

 

I have the challenge of presenting to a client how people with low vision or blindness can use the Salesforce platform.

 

I found this article to be great guidance:

https://admin.salesforce.com/blog/2018/how-to-configure-salesforce-for-your-blind-and-low-vision-users

 

The challenge is for the hiring area (Human Resources), whose objective is to admit new employees, as well as dismiss other employees, all through the Partner Community (Login) where we will have the bots (Digital Engagement with the databases knowledge), in addition to document transition.

 

My doubt would be how JAWS, NVDA or VoiceOver would work in my case to read the screen and tell me where the fields are to attach documents and use the knowledge bases.

 

Does anyone have any suggestions or better direction for our solutions for this use case?

Thank you very much in advance.

5 comments
  1. May 13, 2024, 1:51 PM

    @Ertay Shashko

    Perfect, as we progress through this stage and need help, get in touch.

    As I have news about the project, I will update everyone.

    Many thanks!

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Hi all! I'm blind. My degree is in computer science and I still code on a hobby/freelance basis. But I ended up in tech sales. I need to get out of sales ASAP. I'm 48% done with "Build Your Admin Career on Salesforce" trail. Plan to complete "Beginner Admin" and "Intermediate Admin" trails after that. My question is Are there additional trails I should complete before sitting for the exam?

 

Also, my long-term plan is to start out as admin and then transition into Salesforce Developer since I already have pretty extensive programming knowledge. I feel like it should be a prety seamless transition once I master the platform from the admin side of things. If anyone here has notes or advice for planning a career trajectory from admin to developer, I'd also love to hear from you.

 

Thanks in advance!

4 answers
  1. Apr 10, 2024, 11:48 PM

    My advice for sitting any of the exams is to do as many practice exams as you can. I found Focus on Force very useful for this.

    I am also keen to do more development, but as an admin even with a platform developer 1 cert, I seem to be pigeon holed as an Admin, and companies want experience. As you have development experience, you will likely be OK.

    Good luck!

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I am a JAWS screen reader user, and I passed my Admin certification in May, 2023. 

Though I had maintenance modules to complete in order to maintain my certification, my certification status on my profile never changed from "active," despite all information indicates it should have been showing "maintenance required."

Thankfully, I received an email informing me of the maintenance requirement and - most importantly - the deadline by which this must be completed.

I am not certain if this was just a profile issue or an accessibility issue - the correct status of "maintenance required" not being exposed to the screen reader. Either way, this could have been disastrous.

I busted my *** to earn this certification and would have been beyond angry to have lost it due to a Trailhead glitch or accessibility issue on the part of the "great equalizer."

Heads up screen reader users - don't trust your profile status.

4 comments
  1. Apr 15, 2024, 4:50 AM

    Hi @Lisa Bailey, I believe the email is misleading as I thought the same based on that verbiage. Believe me, if you were getting close to losing your Cert, you would be getting a lot of strongly worded emails. Also, hi and I hope all is well!

     

    Hi @Rayne Clark, I hope all is well with you too!

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