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MVP Office Hours (US)

MVP Office Hours (US) provides another channel for Salesforce administrators and developers to engage with community advocates virtually via phone conferencing to ask anything about Salesforce. Whether you have a challenge you’ve been dying to run by someone or want to have additional conversation around the question you posted to Salesforce Answers this is the forum for you to get real-time feedback from subject matter experts. How do you participate? Register prior to the session then simply join the web conference using the URL provided. VoIP will be enabled, if you prefer to use the phone the dial-in information will be displayed after you join the session.
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Squire Kershner (Architect at Baird)
Aug 28, 7:38 PM

Please join us for the next MVP Office Hours call on:  

Friday, September 4th 2:00 EST

Register for the next MVP Office Hours

 

If you have questions or topics you would like to discuss in our next meeting, please post them in detail here on the MVPOH Trailblazer Community.  Our members may be able to help you right away, and we'll be sure to include your question on the upcoming agenda.  Or just bring your questions, answers, and enthusiasm to help to our next meeting!  We hope to see you then.     

#SolveProblemsTogether

@Joy Shutters-Helbing  @Squire Kershner

1 comment
  1. Jennifer Rea (UKG)
    Yesterday, 8:08 PM

    My question for the MVP team is if anyone could take us through the newly announced Claudforce - how heavy is the lift to implement, what's invovled - could anyone demo it or speak to it's functionality, drawbacks etc.? We can of course ask Salesforce for a demo next but I want to do some research first. Anything the team can share about this new solution via Slack? Our leadership is interested for sure in this specifically for Sales.  I will join Friday's call in the hopes of learning more about ClaudForce from this team.

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Squire Kershner (Architect at Baird)
Aug 18, 2:05 AM

Please join us for the next MVP Office Hours call on:  

Friday, August 21st 2:00 EST

Register for the next MVP Office Hours

 

If you have questions or topics you would like to discuss in our next meeting, please post them in detail here on the MVPOH Trailblazer Community.  Our members may be able to help you right away, and we'll be sure to include your question on the upcoming agenda.  Or just bring your questions, answers, and enthusiasm to help to our next meeting!  We hope to see you then.     

#SolveProblemsTogether

 

@Joy Shutters-Helbing  @Squire Kershner

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Michael Kolodner (Salesforce MVP / Nonprofit Consultant at Kolodner.com LLC) posted in #Organization-Wide Email Addresses
Aug 12, 12:53 PM

Unverifiable

Based on a change introduced (quietly)  in the Summer '26 release it's now a major pain in the butt to verify an organization-wide email address. 

https://www.freelikeapuppy.tech/post/unverifiable

 

 

UnverifiableBased on a change introduced (quietly) in the Summer '26 release it's now a major pain in the butt to verify an organization-wide email address.

 

 

@Admin Group, Philadelphia, US @Nonprofit User Group, Philadelphia, US @Admin Group, West Chester, US @Nonprofit and Education MindShare @Salesforce MVP Collaboration Space @MVP Office Hours (US)

 

 

 

#Organization-Wide Email Addresses

1 comment
  1. Felice Nightengale (Pet Partners)
    Aug 16, 2:58 PM

    Thank you so much for this blog post! It explains why resetting people's passwords in our sandbox became a major task. Resets now look like logging in as them, changing the email to one I control, accepting the email change, resetting their password, and giving them the password so that they can log in and change their email address. Otherwise, with the .invald at the end of their username, there's no way to get them in if they've forgotten their password.

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Bill Hare (Sr Systems Analyst at Fidelity Investments)
Jul 17, 5:00 PM

Hi - have a quick - sort of easy one - for today if possible :) 

Question - is dark mode available now? I know it was in Beta but thought it should be available now as of Summer 26? 

This one is more a "survey" - anyone using the slds2 cosmos theme? - if so any visual issues or break any of your custom functionality? 

Again - not a huge priority if there are others that have more pressing "technical" things - thanks!!!

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Jay Zapata (8x Salesforce & DevOps Professional at Self)
Jul 10, 10:31 PM
FIELD_FILTER_VALIDATION_EXCEPTION error

I started seeing this error msg on a flow that updates Campaigns which has lookups to Agency (Accounts) & Agent (Contacts). It wasn't occurring previously and it seems odd bc it started around the time I updated the Process Automation Settings page to reference a general Sys Admin license instead of mine. The Agency & Agent fields has had blank values in the past & present but it seems as though now it's an issue. Here's the logic on the Agency field (Filter Criteria | Agency: Account Record Type equals Agency). What else could be causing this. (It still doesn't happen in prod where yes, Agency & Agent are sometimes blank.)

3 answers
  1. Jay Zapata (Self)
    Jul 15, 4:10 PM

    I reviewed all records & the values in the lookup fields. They all have the correct record type but I'm still getting the same error. 

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Jay Zapata (8x Salesforce & DevOps Professional at Self)
Jun 24, 3:35 PM
Referencing Report Type Name instead of Report Type ID in a flow

In a scheduled flow, I need to add the Record Type Name in the filter conditions but the only thing I see is Record Type ID. How do I get around not hard coding the value?

5 answers
  1. Jay Zapata (Self)
    Jun 30, 9:14 PM

    This change is not needed at this time. If things change I'll continue the discussion.

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Guilda Hilaire (Senior Director, Marketing Evangelism at Salesforce) posted in MomentMarketer Community Group
Jan 21, 1:07 AM

Salesforce MVP Class of 2026 nominations are open!

 

Know a product expert and community leader helping Trailblazers succeed in the Salesforce ecosystem? Nominations and renewals open on January 20, 2026 and close on February 20, 2026.  

  

👉 Nominate an outstanding Trailblazer. 

👉 You can find a everything you need to know in this blog

  

Salesforce MVP Class of 2026 nominations are open! Know a product expert and community leader helping Trailblazers succeed in the Salesforce ecosystem?

 

@Marketer Group, Indianapolis, US @Marketer Group, Madrid, ES @Marketer Group, Paris, FR @Marketer Group, Twin Cities, US  @Marketer Group, Mexico City, MX @Marketer Group, Philadelphia, US,  @Salesforce Marketer Group, Pune, India,  @Marketer Group, Jaipur, IN, @Marketer Group, Cleveland, US, @Marketer Group, Toronto, CA, @Marketer Group, Denver, US, 

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Squire Kershner (Architect at Baird)
Jun 26, 6:19 PM

In celebration of US Independance Day, we are cancelling our next scheduled call (July 3rd) 

 

Please join us for the next MVP Office Hours call on:  

Friday, July 17th 2:00 EST

Register for the next MVP Office Hours

 

If you have questions or topics you would like to discuss in our next meeting, please post them in detail here on the MVPOH Trailblazer Community.  Our members may be able to help you right away, and we'll be sure to include your question on the upcoming agenda.  Or just bring your questions, answers, and enthusiasm to help to our next meeting!  We hope to see you then.     

#SolveProblemsTogether

 

@Joy Shutters-Helbing  @Squire Kershner

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Michael Kolodner (Salesforce MVP / Nonprofit Consultant at Kolodner.com LLC)
Jun 19, 4:13 PM
Find Settings in profiles and permsets broken?

I've noticed in the last few weeks that if I go into the permission set editor (or profile editor) and use the Find Settings search box to try to go to an object, it does not come up. Doesn't work for Contact: Find Settings in profiles and permsets broken?

 

Doesn't work for Account either:

Screenshot 2026-06-19 at 12.08.58 PM.png

 

Doesn't work with the whole word, part of the word, etc. And it doesn't seem to work for any object. 

 

I can get there with more clicks if I go to Object Settings>[object]. But that's annoying.

That quick find had definitely worked for the whole time I've been in the ecosystem.

 

Is this browser? (I use Safari.) Or client? (I'm fairly sure I've seen this in several client orgs, but haven't done a comprehensive survey.) Or release? (Screenshots are from prod for an org on Summer '26)

2 answers
  1. Sagar Kambli (Consulting)
    Jun 24, 4:00 PM

    Likely a browser + Summer '26 UI regression, not your org config.

    A few things worth checking:

    1. Isolate browser first

     

    Try the same org in Chrome or Firefox. If Find Settings works there, it's definitively Safari/WebKit-specific — not your org or release config. Safari has historically had issues with Salesforce LWC-based Setup UI components.

    2. Check the Known Issues site

     

    Search permission set find settings at issues.salesforce.com — if others have hit it post-Summer '26, it will likely be logged there. Worth upvoting or adding yourself as "Affected" to push priority.

    3. Workaround in the meantime

     

    Object Settings > [Object] is the reliable path. Also works: Setup Quick Find → type the object name directly — takes you to the Object Manager page where you can navigate to Object Access and see all profiles/permission sets in one view, which is arguably better than the Find Settings box anyway.

    4. Raise a case with Salesforce Support

     

    Given you've seen it across multiple client orgs on Summer '26, that cross-org pattern is exactly what Support needs to escalate it as a platform regression rather than an org-specific issue.

     

    My read: Summer '26 likely shipped a UI change to the enhanced Profile/Permission Set editor that broke the search component in WebKit. Chrome-based browsers tend to catch these regressions later or not at all.

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