I have inlucded the activity tab on the Case object. But the email action is visible even after adding the email action on the page layout. I have attached the screenshot for reference.
I don't face this issue on the Account object.
Help me to fix this issue.
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5 answers
Hi @Guru Prasad T the problem is that the Case object is inherently feed-centric, its core activity actions and histories route through the Chatter ecosystem rather than a standalone composer tab. Here's a link to another post where someone else had the same issue. You'll have to use the Chatter components. Hope this helps clarify things!
