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I'm implementing a Flow approval process. and when doing reassign action the user is getting this email: 

 

null variable in Email when Approval Flow is reassigned

 

the email is built-in. I haven't created it. I can't find where this null is coming from. and there's no customization for this template. I mean I can't even find this template from setup.

And the reassign action itself doesn't contain much of a customization: 

 

image.png

 

as you can see I filled all options, even comment just to test, but still user's getting null.

Does anybody know what this null can be? 

 

 

#Flow

3 answers
  1. Aug 17, 11:40 AM

    Dear Community, 

    did anybody achieve to solve this issue? I get the "null" value within a standard request approval email as well within the reassign standard saleforce action (

    reassignApprovalWorkItem).

0/9000