Hey in my trailhead and also my personal sandbox I'm not able to delete the Business License Application record only edit the record despite proper permissions in sandbox.
What am I missing to delete the record from the list view?
4 answers
You’re not missing any permissions, this is expected behavior. The Business License Application object is part of a managed/Industry package, and Salesforce does not allow records on this object to be deleted, even by a System Administrator. Because of this restriction, the Delete action is removed from the record page and list views.
Even with:
- Delete permission on the object
- “Modify All” / “View All” access
- System Administrator profile
The record still cannot be deleted.
What to do instead:
- Use the provided status or lifecycle fields (such as Cancelled, Withdrawn, or Inactive)
- Follow the recommended business process for closing or voiding an application
- Use any package-provided flows or actions designed to replace deletion
This is working as designed in Trailhead orgs and sandboxes.
