FavoriteDavid Giller (Brainiate) posted in Advanced Administrator Study Group (Originally posted by David Giller)Jan 8, 10:06 AMDavid GillerSomething I’ve been noticing across Admin conversations lately: A lot of frustration doesn’t come from the work itself, but from being deeply responsible for outcomes while not always being included early enough to shape decisions. That mismatch can be hard to explain, especially when you technically “own” the system. I put together a short Admin Identity Jumpstart to give language to that pattern. No hype. No fixing. Just clarity. Sharing here in case it’s useful to anyone navigating that space. #Trailhead Challenges #AgentforceShow MoreAdd a commentWrite a comment...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
David GillerSomething I’ve been noticing across Admin conversations lately: A lot of frustration doesn’t come from the work itself, but from being deeply responsible for outcomes while not always being included early enough to shape decisions. That mismatch can be hard to explain, especially when you technically “own” the system. I put together a short Admin Identity Jumpstart to give language to that pattern. No hype. No fixing. Just clarity. Sharing here in case it’s useful to anyone navigating that space. #Trailhead Challenges #AgentforceShow More