Good Day, I'm addressing 2 issues: First one, I've created a few reports for Leads and a dashboard and noticed the Lead Record Layout is changes. It's suppose to show Details of the Lead and that seemed to be removed. Why? All I created on the report was Total Number of Leads, Lead Conversion Metrics (Last 30 Days), Lead Status Analysis, Lead Source Performance (Last 30 Days) & Lead Ownership Summary. Please help me identify the issue here. Secondly, the Conversion Rate report is empty there's no data. How or where should I put data for the conversion rate report to appear with data, maybe I'm missing something when I created the report. Kindly note, this has nothing to do with trailhead assessments. This is related to whom I'm working for, I used the trailhead as a mock-up. Please let me know if you need to access the trailhead to check for more details. Thank you. Warm Regards, Rinitha Kumar.
Thank you very much!
I see the details of the lead record is showing up now.
I noticed the lead conversion rate worked when I manually converted it. It showed on the report, but will it always show 100% as the conversion rate? Just trying to understand the conversion rate.
Warm Regards,
Rinitha Valiyapurayil.