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2 answers
  1. Nov 19, 2025, 10:55 AM

     

    Hello there, I have read this and most of the other articles published in help space, but nowhere it is mentioned that events are not supported in v2. Referring to these events:

    https://developer.salesforce.com/docs/service/messaging-web/guide/event-listeners.html

     

     

    The only events I am receiving are onEmbeddedMessagingReady, onEmbeddedMessagingWindowMaximized and onEmbeddedMessagingWindowMinimized. I want onEmbeddedMessagingButtonCreated event so that I could fire the launchchat function. Referring to

    Launch Chat | APIs | Enhanced Web Chat | Salesforce Developers

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