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お世話になっております。

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AWS EC2 にTableau Serverを構築したいですが、

色々試してみましたが、うまく出来ていません。

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インストール途中に下記のようなエラーが発生しています。(step 21 of 42辺り)

Tableau Server Initialization Error ServiceOperationTimeoutException

Initializing the topology failed.

 

今回に選択したインスタンスのタイプは次になります。

・インスタンスタイプ:m5.4xlarge (vCPU 16コア、64GBメモリ)新規作成

・SSD容量:80GB

・OS:AWS提供AMI(Windows Server 2022 Base) ※Windows Server 2019 Baseでも同じエラー

                                     

(ご参考:出力されてエラーメッセージ)

Initialization Error

This job failed due to unexpected error: 'ServiceOperationTimeoutException'

One or more services failed to reach their expected state. node1: activemqserver_0.20221.22.0415.1144: Missing status allegro_0.20221.22.0415.1144: Missing status analyticsextensions_0.20221.22.0415.1144: Missing status apigateway_0.20221.22.0415.1144: Missing status authnservice_0.20221.22.0415.1144: Missing status backgrounder_0.20221.22.0415.1144: Missing status backgrounder_1.20221.22.0415.1144: Missing status backuprestore_0.20221.22.0415.1144: Missing status cacheserver_0.20221.22.0415.1144: Missing status cacheserver_1.20221.22.0415.1144: Missing status clustercontroller_0.20221.22.0415.1144: Missing status collections_0.20221.22.0415.1144: Missing status contentexploration_0.20221.22.0415.1144: Missing status databasemaintenance_0.20221.22.0415.1144: Missing status dataprofiling_0.20221.22.0415.1144: Missing status dataserver_0.20221.22.0415.1144: Missing status dataserver_1.20221.22.0415.1144: Missing status extractservice_0.20221.22.0415.1144: Missing status filestore_0.20221.22.0415.1144: Missing status floweditor_0.20221.22.0415.1144: Missing status flowminerva_0.20221.22.0415.1144: Missing status flowprocessor_0.20221.22.0415.1144: Missing status gateway_0.20221.22.0415.1144: Missing status hyper_0.20221.22.0415.1144: Missing status indexandsearchserver_0.20221.22.0415.1144: Missing status interactive_0.20221.22.0415.1144: Missing status metrics_0.20221.22.0415.1144: Missing status minerva_0.20221.22.0415.1144: Missing status nlp_0.20221.22.0415.1144: Missing status noninteractive_0.20221.22.0415.1144: Missing status pgsql_0.20221.22.0415.1144: Missing status publishedconnections_0.20221.22.0415.1144: Missing status querygateway_0.20221.22.0415.1144: Missing status querypolicy_0.20221.22.0415.1144: Missing status samlservice_0.20221.22.0415.1144: Missing status searchserver_0.20221.22.0415.1144: Missing status siteimportexport_0.20221.22.0415.1144: Missing status statsservice_0.20221.22.0415.1144: Missing status tabsvc_0.20221.22.0415.1144: Failed to reach requested state. Current state: INSTALL_FAILED Error Message: java.lang.RuntimeException: Exceeded max number of login attempts for user Administrator. This is often because there is an invalid runas username + password combination. To avoid locking this user out, we will stop attempting to install tabsvc until a new username or password is given. tdsnativeservice_0.20221.22.0415.1144: Missing status tdsservice_0.20221.22.0415.1144: Missing status vizportal_0.20221.22.0415.1144: Missing status vizqlserver_0.20221.22.0415.1144: Missing status vizqlserver_1.20221.22.0415.1144: Missing status webhooks_0.20221.22.0415.1144: Missing status

Initialization terminated at step 21 of 42: Initializing the topology failed.

You can try the following troubleshooting methods to resolve the problem:

·      Re-enter information in the previous setup step

·      If you specified a Run As service account during setup, go back and verify that you entered the account name in the correct format. Specify a domain account by entering the account in this format: domain\username. Specify a local account by entering the account in this format: .\username.

·      Try initializing server again

·      Search the Tableau Knowledge Base

·      Contact Tableau Customer Service

·      Uninstall and reinstall Tableau Server

 

解決策をご教示ください。

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よろしくお願いいたします。

1 answer
  1. Dec 29, 2022, 1:05 AM

    Shunkyoku Ryoさん

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    エラーメッセージのこの部分が原因を示しているようです。

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    Error Message: java.lang.RuntimeException: Exceeded max number of login attempts for user Administrator. This is often because there is an invalid runas username + password combination. To avoid locking this user out, we will stop attempting to install tabsvc until a new username or password is given

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    実行アカウントをご確認ください。

     

    Regards

    Lei

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