Hi All,
I need Architectural diagram for Einstein Activity Capture to Microsoft 365 integration.
Can someone please provide this?
#EAC
1 answer
An EAC integration diagram consists of three main components: Salesforce Core (AWS Infrastructure), Microsoft 365 Cloud, and a secure OAuth 2.0 / API layer connecting them. Unlike the older Lightning Sync tool, EAC operates as a secure, cloud-to-cloud service managed via Salesforce's dedicated AWS data center infrastructure.