Hi! With the last announcement about Chatter (Chatter is Turned Off by Default on New Orgs | Salesforce Help
), we have doubts regarding how this will affect to Feed and Direct messaging features of Experience Cloud.
Is there any roadmap about this? Should we expect a migration to Slack? Or is it safe we plan a Experience site roadmap base on current communication features of Chatter?
Thank you!
Thank you for the response @ENIO ANSELMO DE SOUZA
As mentioned, we are not retiring Chatter, but instead are encouraging orgs to use Slack's Salesforce Channels for record collaboration in place of Chatter. Experience Cloud specifically has some unique usage of Chatter, such as the forum's use case where an unauthenticated user is able to read Chatter posts, and it is unknown if or when Slack would support this use case, so we plan to continue supporting Chatter.
Also mentioned, if you're looking into building an integration with Chatter, you may consider if a Slack may be a better fit, or else build in a way which could enable moving to Slack at a later date if desired.
