We have the Summit Events App installed at our org to process event registration through an experience cloud site and are have 2 major issues. We've posted in their community group and submitted bugs and support cases and no one is responding. Does anyone else use this app or have a contact that might be able to connect us in getting help?
Hi @Ziva Swire If you're not receiving a response through the Summit Events community or support cases, try reaching out to their account manager or partner contact if you have one. You can also post in the Salesforce Partner Community or Trailblazer Community to see if other customers have a contact or have experienced similar issues. If the app was installed through a Salesforce partner, they may also be able to help escalate your support request.
