Hi everyone! I'm having the following problem: We have EAC configured with a Microsoft Org Level account, and recently we added a user who is not part of that Microsoft account, but rather a Gmail account, and from a different domain. We added the domain to our ORG, in DKIM, Authenticated Domains, and Organization-Wide Addresses, and this user can send emails within Salesforce normally. The problem is that the emails are not being logged in this user's Gmail sent items folder. Is there any way to solve this problem so they can be logged, or does the fact that they are not a Microsoft account directly impact this? Thank you for your help!! Regards, Bruno Muller
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